1. What We Collect

We only collect personal information that residents voluntarily provide when using features of the website. This may include:

• Your name, email address, or phone number (when submitting forms or joining the resident directory)

• Vehicle or pet information (if you choose to register them)

• Submitted ARC requests or contact forms

We do not collect any payment information directly on this site. All dues payments are processed through secure, third-party platforms specified by the board.

2. How We Use Your Information

We use the information you provide only for purposes related to the operation of the HOA and community management. This includes:

• Responding to inquiries or requests

• Facilitating ARC submissions and communication

• Updating the resident directory or pet registry (if you opt in)

• Sending community updates or event information

We do not sell, rent, or share your personal information with third parties for marketing or unrelated purposes.

3. Who Can See Your Information

• Only authorized HOA board members or volunteers managing the website will have access to submitted information.

• Any directories (such as pets or residents) will be optional and password-protected, and only visible to residents who choose to participate.

• Sensitive submissions (e.g., ARC requests, financial statement requests) are handled privately.

4. Cookies and Tracking

We may use basic website analytics (such as page views or visit counts) to help us understand how the site is used and how we can improve it. No personally identifying information is collected through these tools.

5. Security

We use SSL encryption and secure hosting practices to protect your information. While no website can guarantee 100% security, we take reasonable steps to safeguard your data and limit access to those with a clear need.

6. Your Choices

You are always in control of the information you share:

• You may request to have your information removed or updated at any time.

• Participation in directories or registrations is completely optional.

• If you have questions or concerns about how your information is used, just reach out.

7. Contact

For any questions regarding this Privacy Policy or how your information is handled, please contact:

Heritage Parc Board of Directors
Email: heritageparcbod@gmail.com

8. Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or tools. When we do, we’ll post the revised policy with an updated effective date at the top.

Thanks for being part of a community that values trust, transparency, and respect. We’re glad you’re here.